I brought my Bersa Thunder 380cc to Rural King more than 2 mos ago. Granted they screwed up and it took them two weeks to get it sent to Bersa to get it fixed. Bersa, or Co Gun Works got it about the 4th of July. I called a few weeks ago and they said I should get it in a week or two. I called twice this week and could not get a hold of anyone. Taurus Service takes forever--at least six weeks. I am finding that Bersa Service is even worse! I leave messages and get no response from Colorado Gun Works and to me, they should have just replaced the darn thing!