My Thunder 380 has no trigger pull and I can’t get the slide off. I’ve put several rounds through it in the past with no issues. I bought a Strikeman laser cartridge and discovered it wouldn’t work. That’s when I noticed there was no trigger pull upon jacking the slide. I’d try a real round in it but I don’t know of a legal shooting range nearby and the sheriffs range don’t open until late next month. The spring under the grips is where it’s supposed to be. The only number I can find for customer service seems like an extension and nobody answers. I’ve left a couple emails on what appears to be their website but no answer. Anyone know how I can contact them for support or service?